Shipping Policy

Thank you for shopping with Patina Leather Goods.

We currently ship within New Zealand and Australia.

Processing Time

Orders are typically processed within 1–3 business days.

As some items are handcrafted in small batches, occasional delays may occur during busy periods. If there is any significant delay with your order, we will contact you as soon as possible.

Shipping Within New Zealand

Orders within New Zealand are shipped using tracked courier services.

Estimated delivery time:

• 1–3 business days after dispatch

Shipping costs are calculated at checkout.

Shipping to Australia

We currently offer shipping to Australia using tracked international courier services.

Estimated delivery time:

• 5–10 business days after dispatch

Please note that delivery times may vary depending on customs processing and local courier services.

Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Customs & Duties

For Australian orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Delivery Delays

While we do our best to ensure timely delivery, occasional delays caused by couriers, weather conditions, or customs are outside of our control.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us at contact@patinaleathergoods.co.nz and we will do our best to assist.

Questions

If you have any questions about shipping or your order, feel free to contact us anytime.